Allo — Changelog & New Features

December 22, 2025

The Allo API is live

This was one of our most anticipated features. You asked for it, and we delivered. Developers and automation experts can now build custom workflows, extract data automatically, and connect Allo to all your favorite tools.

Shipped by Leo Guerberg

Webhooks

Receive real-time notifications for every call or message.

Calls

Retrieve and filter your entire call history with pagination.

Contacts

Access your contact base and track engagement levels.

SMS

Send SMS or MMS directly from your code via your Allo numbers.

Fixes & Improvements

Integrations: Resolved connection issues for new integrations (specifically Pipedrive).

Call Quality: Improved call reliability and stability during unstable network conditions.

App Stability: Fixed a bug that caused the app to crash when an SMS failed to send.

December 8, 2025

Call Tags Synchronization

Organizing your calls just got simpler. The tags you use in HubSpot are now automatically synchronized in Allo. Select them directly from the dialer.

AI Receptionist on the Web

Configure your AI receptionist and voicemail directly from the desktop app. No need to use your phone to adjust settings anymore.

December 1, 2025

Web IVR Configuration

Your IVR menus (Press 1, Press 2...) are now configurable from the web.

Seamless Copy-Paste

New "Copy" button for call summaries that preserves formatting.

New Role: Manager

An intermediate role for better team/billing access management.

Improved SMS

Character limit increased to 1000 and expandable input area.

Fixes

Mobile: Fixed "Ghost Ringing" bug (ringing continues after call ends).

Web Transfer: The transfer button now appears correctly during a double call.

Contacts: Fixed links with existing integrations.

November 24, 2025

Receive MMS on desktop

You can now receive images and media directly in your conversations on web, macOS, and Windows. Works on US numbers with 10DLC registration. Rolling out this week.

3 new integrations

The Go High Level, Sellsy, and Apollo integrations are now live. You can connect them directly from the desktop app.

Fresh app icon

We refreshed the app icon and login screen.

Fixes & Improvements

Android: Fixed issues where some users couldn't hang up calls and the mic was cutting out randomly.

Stability: Identified and resolved the problem causing users to get logged out for no reason.

Integrations: Disconnecting and reconnecting an integration no longer duplicates your sync metrics.

November 17, 2025

Handle multiple calls at once

When you're on a call and someone else calls in, you can now see both calls clearly. Answer or send to voicemail/AI receptionist without hanging up on your current conversation.

Voice IVR (Beta)

Early version of our AI-powered IVR is live. Callers can speak naturally about what they need, and the AI routes them to the right person on your team.

Fixes & Improvements

Mobile Onboarding: Fixed a bug that allowed users to skip multiple steps during setup.

Navigation: Rebuilt screen navigation for a faster experience.

Performance: Migrated to better servers to handle more concurrent calls and improve speed.

CRM Sync: Resolved an issue where call summaries were sometimes sent twice to the CRM.

November 10, 2025

Zoho CRM Integration

Every call, text, and contact update now flows directly into Zoho CRM without lifting a finger.

Team visibility on desktop

Conversations now show exactly who on your team took each action (answered, messaged, or handled). See at a glance who is doing what.

Advanced filters

Filter conversations based on voicemails, AI interactions, SMS, calls, transfers, or archived conversations.

Fixes & Improvements

Android: Resolved the SMS crash issue and fixed call duration display.

Attribution: Fixed phone number attribution errors.

iOS: Fixed random failures on outbound calls.

Web: Audio now stops properly when closing call dialogs.

Navigation: Fixed the back button behavior on desktop.

November 3, 2025

Localization

Choose AI agent language, app language, and date/time format (12h/24h).

Call routing

Manage cascading calls or simultaneous ringing from the desktop.

Billing page

New page to manage subscriptions, invoices, and cancellation.

Integrations Update

Streak is live. Attio sync now completes in minutes.

Fixes & Improvements

Reliability: Major performance upgrades for Android and older iPhones.

Outbound Calls: Fixed reliability issues reported in previous weeks.

October 27, 2025

Custom AI summaries

Configure custom summary templates for each of your numbers.

Better team visibility

Filter call history by team member and interaction type.

Desktop business hours

Configure your working hours directly in Settings.

Fixes & Improvements

Faster Desktop Experience: Rebuilt performance from the ground up for a noticeably faster application.