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Changelog
New features, improvements, and fixes. Discover how Allo evolves every week to better serve your team.
CRM Custom Properties
Your CRM data, right inside Allo. You can now see and filter your CRM custom properties directly in your contacts and companies tables. No more tab-switching to check a deal stage or lead status. Works with HubSpot and Attio today, with more CRMs coming soon.
Global Search on Desktop
Hit Cmd+K (or Ctrl+K) and search across everything: contacts, companies, and conversations, from one place. No more digging through different tabs. Available on Desktop.
CRM Sync Visibility
You can now see exactly which calls have been synchronized to your CRM. No more guessing whether a call was logged. Allo shows you the sync status directly, so you always know your CRM is up to date.
Shipped by Leo Guerberg
Faster, More Stable Infrastructure
We've deployed significant database cache and query improvements to reduce latency during peak hours. The app should feel snappier and more responsive, especially when your whole team is active at the same time.
Shipped by Franco Pinto
Team Page, Redesigned
Managing your team just got easier. We've completely refreshed the Team page with a new edit member flow. Assign roles and phone numbers in a few clicks. Everything is clearer, faster, and more intuitive.
New Integration: Claap
Claap users, this one's for you. Connect your Allo account to Claap and automatically sync your call recordings for AI-powered insights and collaboration.
Shipped by Leo Guerberg
New Incoming Call Popup
Never miss a call again. When someone calls you, a new popup window appears on your screen — even if Allo is minimized. Answer or decline without switching tabs. Available on Desktop.
Shipped by Fahyik Yong
Better HubSpot Sync
Your biggest complaint was duplicate calls cluttering your CRM. Fixed. Allo now pushes only one call to HubSpot, associated to each entity. We've also added call transcripts for new HubSpot connections, making your entire conversation searchable and organized.
Shipped by Leo Guerberg
Contact API & Webhooks
For developers: we've expanded our API with new contact endpoints and webhook events. Programmatically create and update contacts in Allo, and get notified when contacts are created or updated in real-time.
Shipped by Leo Guerberg
Automatic SMS Replies
Never miss a lead again. When you miss a call, Allo can now send a text message automatically. Set up two distinct messages: one for missed calls during business hours, and another for calls outside your working hours. Available on Desktop for US numbers. Coming soon to mobile.
New Integration: Streak CRM
If you run your pipeline in Gmail, this one's for you. Allo now integrates with Streak CRM. Sync your contacts, log calls automatically, and keep your deals moving without switching tabs.
Shipped by Leo Guerberg
SMS, Upgraded
We've made texting in Allo more powerful. Try Again & Delete: If a message fails to send, you can now retry it instantly or remove it from the conversation. Link Previews: URLs you share now display rich previews, making your messages more engaging. Available on Desktop. Coming soon to mobile.
Find Contacts Faster
You can now filter and sort your contacts however you like. By name, company, last activity, or any other criteria. Find the right contact in seconds. Available on Desktop. Coming soon to mobile.
Shipped by Gonzalo Rascón
Team Onboarding Reimagined
Admins can now assign roles and configure phone numbers directly from the invite form. You can assign a new line or share existing numbers immediately. New users land in a workspace that is already set up for them.
Shipped by Nicolas Garnil
Desktop Analytics 2.0
We rebuilt the dashboard to give you actionable insights on your team's performance. View heatmaps, answer rates, and team leaderboards. Switch instantly between inbound and outbound views.
Shipped by Leo Guerberg
One View for All Contacts
The division between "Allo contacts" and "Integration contacts" is gone. The design has been completely rethought for a true CRM experience with a new table view and smoother creation experience.
The Allo API is live
This was one of our most anticipated features. Developers and automation experts can now build custom workflows, extract data automatically, and connect Allo to all your favorite tools.
Shipped by Leo Guerberg
Webhooks
Receive real-time notifications for every call or message.
Calls
Retrieve and filter your entire call history with pagination.
Contacts
Access your contact base and track engagement levels.
SMS
Send SMS or MMS directly from your code via your Allo numbers.
Call Tags Synchronization
Organizing your calls just got simpler. The tags you use in HubSpot are now automatically synchronized in Allo. Select them directly from the dialer.
AI Receptionist on the Web
Configure your AI receptionist and voicemail directly from the desktop app. No need to use your phone to adjust settings anymore.
Web IVR Configuration
Your IVR menus (Press 1, Press 2...) are now configurable from the web.
Seamless Copy-Paste
New "Copy" button for call summaries that preserves formatting.
New Role: Manager
An intermediate role for better team/billing access management.
Improved SMS
Character limit increased to 1000 and expandable input area.
Receive MMS on desktop
You can now receive images and media directly in your conversations on web, macOS, and Windows. Works on US numbers with 10DLC registration. Rolling out this week.
3 new integrations
The Go High Level, Sellsy, and Apollo integrations are now live. You can connect them directly from the desktop app.
Fresh app icon
We refreshed the app icon and login screen.
Handle multiple calls at once
When you're on a call and someone else calls in, you can now see both calls clearly. Answer or send to voicemail/AI receptionist without hanging up on your current conversation.
Voice IVR (Beta)
Early version of our AI-powered IVR is live. Callers can speak naturally about what they need, and the AI routes them to the right person on your team.
Zoho CRM Integration
Every call, text, and contact update now flows directly into Zoho CRM without lifting a finger.
Team visibility on desktop
Conversations now show exactly who on your team took each action (answered, messaged, or handled). See at a glance who is doing what.
Advanced filters
Filter conversations based on voicemails, AI interactions, SMS, calls, transfers, or archived conversations.
Localization
Choose AI agent language, app language, and date/time format (12h/24h).
Call routing
Manage cascading calls or simultaneous ringing from the desktop.
Billing page
New page to manage subscriptions, invoices, and cancellation.
Integrations Update
Streak is live. Attio sync now completes in minutes.
Custom AI summaries
Configure custom summary templates for each of your numbers.
Better team visibility
Filter call history by team member and interaction type.
Desktop business hours
Configure your working hours directly in Settings.