Every call becomes an activity in Pipedrive. Automatically.

Allo logs phone calls, AI summaries, and transcripts as activities on the right deal, so your pipeline always shows what's actually happening. Contacts sync every 10 minutes. Your kanban board stays honest without you touching it.

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How it works?

Pipedrive's philosophy is simple: the right activities lead to closed deals. Allo makes sure the most important activity, the phone call, always lands in your pipeline.

Contacts sync

Allo imports your Pipedrive contacts every 10 minutes like names, companies, emails, phone numbers, job titles, labels, and linked deals. When someone calls, you already know who they are and which deal they're tied to.

Calls log as activities

Every call you make, receive, or miss through Allo shows up as an activity on the correct Pipedrive contact. Direction, duration, timestamp, and a link to the recording, all captured without a single click from you.

AI summaries attach to deals

Allo's AI writes a summary of each call (decisions made, next steps agreed, questions raised), and attaches it to the activity. Open any deal and read what happened instead of guessing.

Clean pipeline. Zero data entry.

Pipedrive users know the formula: more activities → more deals closed. You track emails sent, meetings booked, proposals delivered. But phone calls, the activity with the highest conversion impact, often goes unlogged because it happens on a mobile phone, between meetings, on the road.

Allo closes that gap. Every phone call becomes a Pipedrive activity the moment it ends. Your pipeline board reflects reality, your activity reports are complete, and your deal stages advance based on what actually happened, not what someone remembered to type.

Three things that change immediately:

📈 Activity counts are accurate
When your manager checks the dashboard, phone calls show up alongside emails and meetings. No more "I made 15 calls today but forgot to log them."

⏰ Deal rotting stops being a false alarm
Pipedrive flags deals that haven't been touched. With Allo, a quick phone follow-up resets the clock automatically. No more false "rotting" alerts for deals you're actively working.

🎯 Rep performance includes phone work
Call volume, call outcomes, and conversation quality become visible in your Pipedrive reports. Reps who close on the phone get credit for it.

PIPEDRIVE + ALLO FOR MANAGERS

If you manage a Pipedrive team, you've been making decisions with incomplete data. Email opens and meetings show up in your reports. Phone calls, the activity most correlated with closed deals, have been a black hole. Allo fixes that.

📊 Activity dashboards include phone calls
When you open Pipedrive Insights, call activities appear alongside emails and meetings. See which reps are making calls, how long those calls last, and which deals they're tied to. No more guessing who's actually working the phone.

🔄 Deal progress reflects real touchpoints
A deal that had a 15-minute phone call yesterday isn't "stalled." With Allo logging activities, your pipeline board shows the true state of every deal, not just the ones with recent email activity.

🎯 Coaching with real data
Read AI summaries to understand how reps handle objections, present pricing, and close. You don't need to sit in on every call. The transcripts are there when you need to coach.

📉 Identify reps who need help early
Low call volume? Short call durations? Deals advancing without any phone activity? Allo's activity data surfaces patterns in your Pipedrive reports that help you intervene before deals die.

Phone calls advance deals

Pipedrive is built around the idea that the right activities at the right time close deals faster. Allo makes sure phone calls count toward that velocity.

Metric Without Allo With Allo
Activities logged per day Only emails + meetings Emails + meetings + every call
Time to log a phone call 3-5 min per call (if remembered) 0 min, automatic
Deal "rotting" false positives Frequent, calls don't reset the timer Rare, every call counts as activity
Activity reports Incomplete, phone work invisible Complete, all channels captured
Forecasting accuracy Based on partial data Based on full activity picture

How to activate the integration?

  1. Create an Allo account and subscribe to the Business plan.
  2. Get a phone number assigned and go to Settings.
  3. Click on Integrations and look for Pipedrive.
  4. Connect it — and that’s it! Your contacts and calls will start syncing from that moment.

Requirements:

  • Allo account on the Business plan ($32/user/month)
  • Pipedrive account (any plan)

First sync may take a few minutes for large contact lists. After that, contacts refresh every 10 minutes.

There’s more to Allo than just a Pipedrive integration

• AI Answering service: Let Allo’s virtual assistant handle your calls, so you can focus on growing your business.
• Cascade Ringing: Choose who gets the call first and who gets it next. Create a clear flow so your team replies fast and no call gets lost.
• Call Recording: Replay calls anytime, review key details, and track important discussions to improve business performance.

Demo

Other tools Allo integrates with

Frequently
asked questions

How do I connect my Pipedrive account to Allô?

Just open the Allô app, go to Settings > Integrations > Pipedrive, and sign in to your Pipedrive account. Setup takes less than a minute.

How often does Allô sync with Pipedrive?

Every 10 minutes. The first sync might take a bit longer if you have a large contact list, but it runs automatically after that.

What does the Pipedrive integration do?

Allô syncs your Pipedrive contacts every 10 minutes and logs every call or SMS as an activity in the contact’s timeline. It keeps your CRM up to date without any manual work.

What contact details are synced from Pipedrive?

We sync name, job title, company, email, phone number, labels, and any deals linked to the contact.

What information is included in the activity log?

Each logged activity includes the call or SMS details, date and time, and any relevant metadata, so your sales team always has context.

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