5 reasons to choose Allo, the Dialpad alternative

Reliable calls, AI that does the after-call work, and real people who help you switch.

Or talk it through with our team

6,000+ businesses run their calls on Allo

5 reasons to choose Allo instead of Dialpad

Allo is the phone system that handles the work your calls create. Here is what changes when your team leaves Dialpad.

1. Calls that come through clear, on our own network

Dialpad

Some Dialpad reviewers on G2 describe calls that never ring or drop halfway through, and each one is a customer left waiting.

Allo

Allo runs its own VoIP infrastructure instead of reselling someone else's.

A sales rep taking a call on a city bus
status.withallo.com
All systems operational
CallsOperational
TextsOperational
Mobile appOperational
Daniel ParkKestrel HVAC12:48
On Allo's own voice network

2. You choose who answers, and when

Dialpad

Dialpad Standard gives you 1 office and 3 ring groups, hold queues start on Pro, and G2 reviewers call the admin side heavy for a small team.

Allo

Change business hours and call routing yourself, in the app.

A team lead writing in a notebook at her desk
Main line
Business hours
Business hours
Mon – Fri9:00 AM – 6:00 PM
Saturday10:00 AM – 2:00 PM
SundayClosed
Saved, live on your main line

3. An Allo agent handles the work after each call

Dialpad

Dialpad writes AI Recaps on every plan, but G2 reviewers say they still fix transcripts by hand and chase calls that never reached their CRM.

Allo

After each call, Allo writes the summary, drafts the follow-up and updates your CRM.

Included in every paid Allo seat.

A roofing contractor in his van, reading his phone after a call
Call summary
Roof survey, quote by FridayJordan wants the quote split by site and sent before Friday.
After the call
Summary writtenFollow-up email draftedHubspotRecord updated
Hi Jordan, here is the quote split by site…

4. A team that looks after you, from the switch on

Dialpad

Reviewers on G2 and Trustpilot describe waiting weeks for Dialpad support to fix a problem.

Allo

Email and chat with our team, and we move your numbers for free while Dialpad keeps ringing.

A workshop owner smiling on a call at her workbench
Porting 3 numbers
Request sentApproved by your providerLive on Allo
Your Dialpad line keeps ringing until then
JasmineAllo team
Your provider approved the port. Your 3 numbers go live on Allo Thursday, nothing to do on your side.
Perfect, thank you!

5. A flat price for the AI receptionist

Dialpad

HubSpot and Salesforce start on Dialpad Pro: $25 a seat. Its AI Agent is billed on top, $1.99 a voice conversation, from credits bought in advance.

Allo

Allo's AI receptionist is $32 a month per agent, billed yearly, however many calls it answers.

At about 100 AI-answered calls a month: $32 on Allo, $199 on Dialpad. See the math

A manager reading a bill at his desk
AI receptionist, metered
Monthly fee
Included usage
Usage on top
Allo AI receptionist
1 agent$32 / mo
One flat monthly priceAnswers day and nightWrites every call up

Reason 5, in numbers

What 5 reps pay in a year

Tick what your team uses. Both bills update with published US prices, billed annually.

You save with Allo · month 1

$129

Allo Business
$216
Dialpad Pro
$345
MonthDialpad ProAllo Business
1$345$216
2$690$408
3$1,057$600
4$1,449$792
5$1,869$984
6$2,319$1,176
7$2,802$1,368
8$3,322$1,560
9$3,882$1,752
10$4,487$1,944
11$5,140$2,136
12$5,847$2,328
Your team uses

Always counted: 5 seats with a number each, $25 vs $32 a seat. On seats alone, Dialpad Pro costs less.

How we calculated this
Team
5 reps, a phone number each
Plans
Dialpad Pro ($25/seat), Allo Business ($32/seat)
Billing
Annual, United States
Month 1 usage
1,000 texts, about 100 AI receptionist calls
Usage growth
+10% a month, both vendors

Sources checked 29 September 2026. Dialpad Pro includes a local number per user, AI Recaps and the HubSpot and Salesforce integrations. Its AI Agent is billed per conversation; 3 minutes a call is our assumption. One-time A2P 10DLC on Dialpad: $4 brand + $15 vetting, plus $1.50 a month; $24 on Allo. Not counted: extra numbers (Dialpad publishes no price), international calls, optional add-ons such as the Allo Power Dialer. dialpad.com/pricing · Dialpad AI Agent rates · Dialpad SMS fees · withallo.com/pricing

A five-person team at work at one long desk

Dialpad or Allo: which one fits your team

Dialpad is the better choice for some teams, and we would rather say so. Here is where it fits better, from its own pricing page, and where Allo does.

DialpadChoose Dialpad if

  • Seat price decides it. Dialpad Standard is $15 a seat and Pro $25, billed annually, against $32 for Allo Business.
  • Your reps need live coaching during the call. Dialpad's Live Coach gives real-time assist on Sell Advanced, from $59 a seat.
  • You dial outbound with local presence or voicemail drop. Dialpad's Reach Booster does both. Allo does neither today.
  • You want calls, meetings and a full contact center from one vendor, up to workforce management on its top Support plan.

Choose Allo if

  • You want HubSpot, Salesforce, Pipedrive or Attio sync in every seat, on the Business plan.
  • You want the work after the call done for you. AI summaries and a drafted follow-up email or text are in the seat, and the call lands in your CRM.
  • You want an AI receptionist on a flat price: $32 a month per agent billed annually, however many calls it answers.
  • You want a person to plan the switch with you. Number porting is free and your current line keeps ringing until it completes.

Dialpad facts read on its site on 5 November 2026: dialpad.com pricing

Worried about switching? Allo handles everything

  1. Allo connects to your existing system

    • Dialpad
    • Aircall
    • Any legacy phone system
  2. Allo recreates your routing flows

    • Ports your number
    • Screenshots flows
    • Replicates with AI
  3. Allo can buy out your contract

    • Handles the switch details
    • Ports your numbers for free
    • 6+ seats: we look at your contract

See the whole of Allo in 15 minutes

Questions before you switch

If your team has 6 or more seats, ask us about buying out the rest of your contract, Dialpad or another provider. Send your seat count and contract end date, and we tell you what we can cover before you move. The 5-rep year on this page counts no buyout. Talk to us about a buyout.

Yes. Porting to Allo is free, and your team keeps taking calls on Dialpad until the port completes, so keep your Dialpad account active until then. New numbers are available in 80+ countries, and most international numbers can be ported. Plan the switch with us.

It is the Dialpad plan that matches Allo Business: the HubSpot and Salesforce integrations start on Pro, and AI Recaps are on every Dialpad plan. Pro is $25 a seat a month billed annually ($35 monthly). Optional add-ons, such as an AI receptionist, are only in the totals when you tick them. Source: dialpad.com/pricing.

Yes. Every paid plan syncs natively with HubSpot, Salesforce, Pipedrive, Attio and more. Calls and AI summaries land on the contact in your CRM. See integrations.

Yes, with a 3-day free trial. Opening the account and inviting the team takes about 15 minutes. Start a free trial.

Live AI coaching during calls is not included. The power dialer is $50 a month per team, and an AI receptionist is $32 a month per agent, billed yearly. See pricing.

The information about Dialpad on this page comes from Dialpad's public website, pricing pages and terms, and from public reviews, as checked on September 29, 2026. Prices and features may have changed since. Cost estimates use published list prices and the scenario described on this page. Dialpad is a trademark of its owner. Allo is not affiliated with Dialpad.