✦ Number Porting ✦

Bring your existing
numbers for free

Keep the number your customers already know.
We guide you through every step of the transfer.

Hi Tom, thanks for the great call today!
I've sent you a calendar invitation for Thursday, Jan 9th at 2 PM EST. You'll receive the meeting link a few minutes before we start.

Used daily by
the best sales teams

Case study
Scalability

With Allo, everything syncs to Salesforce automatically, and our Account Executive always has the full picture. It's exactly what we needed.

COO, Scalability
Victor Alexandrian
Case study
Wesype

Honestly, it's a great help. Everything I expected from a call recap tool. The integration with Hubspot is excellent.

 CEO & Co-founder
Guillaume Linet
Case study
Flowmodo

"Allo keeps our communication as sharp as the systems we build."

GTM Engineer
Drew Kaplan
Case study
Weqeep

Allo allowed us to build a structured, efficient sales operation from day one. When you're cold calling repair shop owners, you need Allo.

CEO & Co-founder
Julien Déprez
Case study
Storēn

"With Allo, we don't waste time taking notes, we focus on selling."

CEO
William Souloy
Case study
Bond

"I'm running 20+ accounts in parallel, Allo makes sure I never lose a detail."

Founder
Marion Carneiro

Can I port my number?

Yes, you can port US, Canadian, and most international numbers, including toll-free (800, 833, 844, 855, 866, 877, 888) and landline numbers.

How much it cost?

Porting is completely free with Allo. Your ported number is included in your existing plan at no extra monthly fee. Your current carrier may charge an early termination or port-out fee, so check your contract before initiating.

How long it takes?

It depends on your carrier and number type. In the US and Canada: mobile numbers take 2 to 4 business days, landlines 7 to 10 business days, and toll-free numbers 7 to 14 business days.

Process

How it works

Four simple steps, all handled directly in the app. You keep your number, we handle the carrier.

02

Choose to port your number

During account creation, we'll ask whether you want to port an existing number or get a new one. Select "port my existing number" to keep the number your customers already know.

03

Follow the in-app instructions

The entire porting process happens directly in the app. Just follow the guided steps, we'll tell you exactly what we need and handle the carrier on your behalf.

Have your account number, billing name and address, port-out PIN, and a recent carrier invoice handy to speed things up.
04

Ready ✅

Your number transfers with zero downtime. We keep you updated at every stage, submitted, accepted, scheduled, until the port is complete.

Note: outgoing SMS can be delayed up to 48 hours after cutover as routing updates across carriers. Do not cancel your current service until you receive our confirmation that the port is complete.

Switch from any carrier

Need instructions on how to port from a specific carrier? We've got you covered.

Before you start

What you'll need

Have these from your current carrier ready before you start the port in the app. The most common cause of a rejected port is a name mismatch.

  • Carrier name and account number
    Found on your bill or carrier's online portal
  • Authorized person name
    Must match your billing contract exactly
  • Billing address (zip code and state)
    As it appears on your carrier's records
  • Port-out PIN or transfer authorization
    Request this from your carrier to avoid rejections
  • Most recent invoice
    A copy of your last carrier bill
Documents needed
Recent invoice
PDF from last billing cycle
Required
Account number
From carrier portal or bill
Required
Port-out PIN
Request from your carrier
Required
Letter of Authorization
We generate this for you
We handle it

Frequently
Asked Questions

How much does porting cost?

Porting is completely free with Allo. Your ported number is included in your existing plan at no extra monthly fee. Your current carrier may charge an early termination or port-out fee, so check your contract before initiating.

What types of numbers are eligible?

You can port US, Canadian, and most international numbers, including toll-free (800, 833, 844, 855, 866, 877, 888) and French mobile (06/07) and landline numbers. We confirm portability after you start the port in your account. Some VoIP restrictions vary by provider.

How long does the porting process take?

It depends on your carrier and number type. In the US and Canada: mobile numbers take 2 to 4 business days, landlines 7 to 10 business days, and toll-free numbers 7 to 14 business days. French numbers: landlines 10 to 15 business days, mobile numbers about 1 week. We keep you updated throughout.

Can I use my number while porting is in progress?

Yes. You can use your current number as normal all the way until the cutover date. Most users experience no service disruption. We also recommend getting a temporary Allo number for testing while you wait.

Do my texts and call history transfer too?

No. Your previous call history and text conversations do not carry over during porting. Export anything you want to keep from your old provider before the cutover date. You can easily import and sync contacts to Allo.

Ready to switch?

Move your number in minutes or talk to our team first.